Resident Benefits Package
Our Tenant Benefit Package is designed to provide protection and convenience to our tenants. Due to the volume of services offered, we can package these items together at a much lower rate than if we were to charge for each separately. All tenants are automatically enrolled and there is no opt out option. The Tenant Benefit Package will be billed as one monthly charge and due with your rent payment. Current price is $59 per month.
Your Tenant Benefit Package currently includes the following features:
- HVAC Air Filter Delivery: Tenants will have date stamped air filters delivered every 60 days to the property address for Tenant to install within 2 days of delivery.
- Renter's Insurance Provided Under Edinson Master Policy: $100,000 Tenant Liability Insurance Coverage. $10,000 Renter’s Content Coverage. In the event of a claim: Tenants are instructed to contact Edinson for claim submission. Deductible: Edinson carries a $500 deductible which will be applied to any claims.
- Resident Rewards Program: Tenants receive rewards for paying rent on-time through our Resident Rewards. Rewards will be accessed online and are activated at Tenant’s sole discretion through use of a mobile app provided by the rewards provider.
- Identity Theft Protection ($1 Million): Tenants receive identity theft protection through Aura's IdentityGuard.
- Utility Concierge Service: We have a utility concierge service to assist in having your utilities connected prior to your move-in day. This includes assisting with electric, gas, water, cable, alarm, internet, and even moving truck service setup.
- Move-In Inventory Report App: Incoming tenants receive access to an online smartphone app that catalogs the condition of the home at move in and helps protect your security deposit by avoiding deposit disputes after move out.
- Included Tenant Portal for Maintenance, Payment Options, and Electronic Statements: Tenants have free access to our Tenant Portal to submit maintenance requests, pay online using all included payment options to include the automatic ACH option, and have access to electronic statements.
- Free (Optional) Credit Reporting for All Rental Payments made during this Lease to TransUnion: Tenants receive the benefit of positive credit reporting for all on-time rental payments to TransUnion.
- One Time Returned Payment Fee Forgiveness. ($65.00): Edinson will grant a one-time waiver of a returned ACH or Check payment fee.
- One Time Initial Late Payment Forgiveness: We will grant a one-time reduction of your initial late fee of $100 if paid the same day that the late fee is applied to your account. This can only be used once every 12 months. ($100 limit)
- NEW!!! *Free Lockbox Move In*: Go directly to your new home to move in! No need to come to our office making this a touchless process!
Feel free to contact us at 713-970-1038 if you have any questions or email us at [email protected]